Website information
Terms of service
Operator and application
This website is operated by Ternwick AI Services Ltd, registered at 28 Alderfold Street, Ancoats, Manchester, M4 6LN, United Kingdom. These terms govern use of the website and its information. If you do not accept them, please discontinue use. Questions can be sent to [email protected].
A commissioned service requires a separate written agreement covering scope, fees, responsibilities, acceptance, confidentiality and relevant data processing arrangements. Website descriptions and initial discussions do not create a commitment to deliver a project. A signed service agreement governs the commissioned work if its provisions differ from these website terms.
Information and enquiries
The service pages provide general information about AI implementation and operational planning. They are not individual legal, financial, medical or regulatory advice. Consult an appropriately qualified professional where your decision depends on those matters. AI outputs and technology descriptions require assessment in the context of the intended task.
The contact form prepares an email through your email application. Preparing a draft does not deliver an enquiry. You are responsible for checking the recipient, reviewing the content and sending the message. Do not include access credentials, sensitive personal records or third-party confidential material without prior agreement and authority.
Acceptable use
You must use the website lawfully and must not interfere with its operation, attempt unauthorised access, introduce malicious software or submit abusive or deceptive communications. You must have appropriate rights to any information you provide. Do not represent a website enquiry as an instruction to begin work or as acceptance of commercial terms that have not been agreed.
We may restrict access or stop responding to communications where reasonably necessary to address misuse, security incidents or legal obligations. Where practicable, restrictions will be proportionate to the problem. Ending website access does not remove rights or obligations already arising under a separate service contract.
Intellectual property and third-party material
Website text, design and code are owned by or licensed to the operator unless otherwise indicated. You may read, print and share limited extracts for internal evaluation of our services, retaining attribution and any relevant notices. Substantial republication, commercial resale or misleading reuse requires permission, except where law permits otherwise.
Third-party names and links are included for explanation and reference. Their owners retain their rights. Mentioning a product or organisation does not imply affiliation, endorsement or partnership. External websites have their own terms and privacy practices; we do not control their content or continued availability.
Availability and liability
We may update, suspend or withdraw website content. We do not promise uninterrupted availability or that general information will satisfy every project requirement. To the extent permitted by law, we exclude liability for business losses arising solely from reliance on general website information, including lost profits, opportunities or anticipated savings.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or liability that cannot lawfully be excluded. Mandatory consumer rights are unaffected. Liability for commissioned services is addressed in the relevant agreement, subject to applicable law.
Governing law and disputes
These website terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to mandatory rights that allow a consumer to rely on local law or bring proceedings elsewhere. Please contact us first with a clear description of a concern so that we can consider a resolution.
If part of these terms is unenforceable, the remaining provisions continue where legally possible. Updated terms apply to subsequent website use and do not retrospectively change a separate contract. Retain a copy if you need a record of the terms applicable to a particular enquiry.